Alexa Set Location We Weren t Able to Add This Location Please Try Again

If you have anAmazon Echo device, you've probably heard this phrase a lot -- "I'm having trouble understanding right now." It'south Alexa's way of letting you lot know that it cannot follow yourvoice commands for some strange reason. And sometimes, it volition evenperform a dissimilar activeness than what you asked. For instance, my Echo Show ($34 at Amazon) will play the latest news instead of lullabies.

It's not uncommon to expect Alexa to perform your vox commands without whatsoever hiccups. But that's not always the case in the world of tech and phonation assistants, likeAlexa. But we're here to help relieve yous hours and headaches figuring out what's incorrect.

So don't reset your Amazon Repeat speaker nonetheless. We'll tell you what the different ring light colors mean, why your music randomly stops and other common problems we've noticed. We fifty-fifty found some quick and piece of cake fixes to the most mutual Amazon Echo ($30 at Amazon) issues. And once everything is dorsum to normal, add these Halloween Alexa skills to become ready for spooky season.

This story updates periodically with new information.

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What Repeat'due south light ring colors mean

Alexa typically sits around completely fallow until called upon with the wake word (Alexa, Echo, Amazon, Computer). Only sometimes the LED bandeffectually the top of the Echo and Echo Dot, or a light bar on your Echo Testify screen, lights up fifty-fifty when you're not actively using the smart speaker.

In this instance, the colored light could warning you lot to a problem. Here are a few of the colors you may have encountered if you're having issues with your speaker.

• Spinning violet.Indicates that there was a problem during Wi-Fi setup (addressed below).
• Spinning orangish. The device is currently connecting to your network.
• Solid red.The microphone has been turned off and Alexa is not actively listening for your commands. Button the microphone button to plough it back on.

The light ring tin as well tell you lot if someone is calling you, if your Amazon order is out for delivery, the book of the speaker and more.

Pay attention to what the lite ring on your Echo is telling you.

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The music randomly cuts out on your Amazon Repeat speaker

When you're listening to music on your Amazon Repeat, it can be frustrating when the song cuts out for a few seconds at a time. If this happens, the outcome could be Wi-Fi related. Try unplugging your Amazon Echo from the wall and rebooting your router. Wait 20 seconds and plug both devices back into the wall. For better results, connect your Echo device to your router'southward 5GHz channel.

Amazon also suggests keeping your smart speaker away from metallic objects, microwaves, baby monitors and anything else that could cause interference with your Wi-Fi connectedness.

Alexa can't connect to your smart home devices

Amazon Echos support a long list of smart home appliances. The growing list includes devices like the Ecobee3 and lines from companies such equally Honeywell, Insteon, Lifx, Nest, Philips Hue and Wink. Even more devices and services have added official Alexa back up by way of skills that assistance brand that service or device accept your verbal commands (e.k., "Alexa, tell Philips Hue to turn on the kitchen low-cal").

To add a new device, open the Alexa app and tap Devices > Add Device > select the device you'd like to add together (like a smart switch or plug) and follow the instructions in the app.

Even if the devices aren't natively supported and don't have skills, you're not entirely out of luck. Alexa has an official IFTTT channel and too integrates with Yonomi, both of which accept an all-encompassing list of supported smart home devices.

If you've already added your devices simply Alexa tin can't seem to connect to them, there are a couple of solutions. Check the command you're using, aka your invocation. The commands vary between dissimilar devices, skills and continued services, similar IFTTT. They can be oddly specific commands, and small differences in the phrasing or names of the devices tin throw Alexa for a loop.

If Alexa can't detect your smart home device, try powering downwards the devices.

Chris Monroe/CNET

Some smart home devices have trouble staying connected due to software bug, crowded networks, beingness always on or other bug. Powering down the connected devices and turning them dorsum on again will unremarkably fix any connectivity problems yous're having.

If that doesn't gear up the event, try rebooting the speaker by unplugging it and removing the device that'southward acting up and adding information technology dorsum once more than.

Alexa is disconnected from your Wi-Fi

If your Echo speaker isn't staying continued to your network consistently enough, there are a few ways to fix connexion issues.

Start, ability-bicycle everything -- the router, modem and Alexa speaker. After that, try streaming audio for a few minutes to see if the result arises again. If so, attempt to move the speaker abroad from other devices, preferably closer to the router, and endeavor switching the speaker to a 5GHz aqueduct to decrease interference.

Alexa doesn't understand your voice commands

"I'thou sorry, I didn't quite get that" is a phrase oft spoken by Alexa. It happens when the voice banana didn't comprehend what yous said. Fortunately, Amazon added a feature concluding year that allows y'all to ask Alexa what it just heard. You can say "Alexa, tell me what you heard" to discover out what information technology thought you said.

Yous'll too want to make sure the Repeat is positioned in an open space away from noisy household items like the TV, washer, dryer and dishwasher. It may hear you lot ameliorate, then.

You can also use Vocalization Training, a tool in the Your Contour settings in the Alexa app. Yous'll read 25 phrases aloud in a "typical voice from a typical altitude" then Alexa can get a baseline understanding of your pronunciation and cadence. This helps you tocustomize your Alexa experience.

Effort not to crowd the speakers.

Adventitious Amazon Alexa activation

Whether it'south commercials or shows talking nigh Alexa on TV or you said a discussion that sounded similar to "Alexa," your speaker merely activated and you're dislocated. Luckily, there are four things you can exercise to minimize this:

• Say "Alexa, why did y'all do that?" -- This feature gives you more insight every bit to why Alexa performed an action.
• Move the speaker farther from the television set.
• Press the mute button on top while watching Idiot box.
• Change the wake word from the default "Alexa" to either "Computer" or "Amazon."

When Alexa performs an activity without your command, inquire it why.

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Alarms and notifications are likewise loud

You may take noticed when timers or alarms become off, the audio is much louder (or maybe quieter) than the playback book of Alexa. That'south because warning and timer volume is controlled separately within the Alexa app.

To set the alarm, timer and notification volume, open the Alexa app on Android or iOS and go to Devices > [your device name] > Sounds and drag the slider to the book level you desire.

Issues streaming music with Spotify

Amazon'due south Alexa speakers are capable of streaming music from 3rd-party services like Spotify, iHeartRadio, TuneIn and Pandora. Of those, Spotify seems to accept more hiccups than the other services, with music randomly stopping midstream for no proficient reason and sometimes not playing at all.

There is no definitive fix for the errors, merely a good beginning to troubleshooting the problem is to reboot the speaker. Then unlink your Spotify account and sign in again.

To unlink Spotify, open the Amazon Alexa app and go to Settings > Music > Spotify. Tap Disable Skill and confirm by tapping Disable. Next, tap Enable to use and follow the instructions to log in to your account again.

If yous're having trouble streaming Spotify through your Repeat, endeavor unlinking the Skill in the Alexa app.

Chris Monroe/CNET

Problem playing music on the proper speaker

Using Multi-Room Audio, you lot tin control music playback on Echo speakers with a different Echo. The feature works with the Repeat, Repeat Dot and Echo Show, and information technology lets you play music throughout the firm.

Still, if you don't have your Echo devices properly named, you'll run into an issue when trying to play music on other speakers. While you can proper noun the speakers any you similar, it will exist easier to queue up music and remember which speaker is where if y'all name each speaker after the room it'southward in or its location in the house.

For instance, if yous have one Echo speaker named Katie's Echo Dot, you'll have to say, "Alexa, play Queen on Katie's Echo Dot." While that's non very difficult to say, it's certainly easier and more natural to say, "Alexa, play Queen in the kitchen."

Having other issues with your Amazon Echo that we didn't address? Let u.s.a. know in the comments. Likewise, check out these three irritating Amazon Echo pet peeves and how to fix them, six Amazon Echo settings y'all won't regret changing and four elevation Amazon Repeat features to perfect and improve now.

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Source: https://www.cnet.com/home/smart-home/im-having-trouble-understanding-right-now-5-pesky-amazon-alexa-problems-solved/